Get in touch
At Everheart, we understand that preserving your digital legacy is a deeply personal and meaningful journey. Whether you are a family member curating priceless milestones, a designated Guardian navigating the locking process, or a healthcare professional inquiring about our Clinical Program, our team is here to support you every step of the way. Reach out to us through any of the channels below, and we will connect you with a team member who can help.
Ways to reach us
For immediate help with your account, billing questions, or navigating the Guardian Protocol, please use our dedicated direct line:
Phone:
770-466-5383
Monday – Friday, 9am – 5pm (EST)
Email:
Support: support@myeverheart.com
Privacy questions: privacy@myeverheart.com
Coming soon
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Coming soonWe aim to respond to all messages within 1–2 business days.
Are you a Subscriber?
If you need assistance uploading media, navigating your Milestone Map, or updating a profile, please include your Subscriber ID (if known) in your email so we can assist you faster.
Are you a Designated Guardian?
If you are a Primary or Secondary Guardian trying to initiate a verified estate protocol, authenticate an account, or unlock a milestone vault for a beneficiary, please email us directly with the subject line "Guardian Protocol Activation" for priority service.
Are you a Healthcare Provider or Patient of one of Clinical partners?
If you are interested in onboarding your facility into our Everheart Clinical Program, please contact Michael@myeverheart.com to schedule a technical demonstration and receive your institutional onboarding collateral.
How It Works
New to Everheart? Learn how the platform works, step by step
Plans & Pricing
Questions about your subscription or billing?
Privacy & Data
Wondering how we protect your memories?
Guardian Protocol
Need help setting up your Guardian or Milestone Map?
Looking for a quick answer?
Many questions are answered in our support resources. Take a look before reaching out, you might find what you need right away.
When to expect a reply?
We respect the time-sensitive nature of legacy building. Our team reviews all incoming inquiries daily (M-F) and strives to respond to all voice mails or emails within 1-2 business days.
Thank you for trusting Everheart to safeguard your family's most precious memories!
Everheart exists because human connection matters. Every message you send us is read by a real person who cares about what you are building. Thank you for trusting us with something this important.
The Everheart Team